Nenolink AI Marker – Purchase Terms

Terms version: 1.0
Effective date: 08. September 2026
Seller: Nenolink, Denmark.

1. Seller

Nenolink AI Marker is sold by: Nenolink
Henrik Nielsen
Denmark
CVR/VAT No.: DK35740708
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: nenolink.com

2. Product

Nenolink AI Marker is downloadable Windows software for applying user-selected AI labels, branding and Nenolink AI Marker metadata to supported digital content. 
The software does not detect whether content has been generated or modified by AI. The current product page specifies the supported formats, functionality, system requirements, languages and limitations applicable to the version offered for sale. 

The purchase is for digitally delivered software. No physical product is supplied.

3. Licence

Unless otherwise stated at the time of purchase, the purchase provides a licence for one named user, who may install and use the software on up to three Windows computers primarily used by that user. Private and commercial use is permitted subject to the EULA. 
The software is licensed, not sold as intellectual property. Use is governed by the Nenolink AI Marker EULA available before purchase.

4. Price and VAT

The applicable price is displayed before the order is submitted. Any applicable VAT or other taxes and the total amount payable will be displayed before payment according to the checkout configuration and applicable tax rules. Customers purchasing on behalf of a business must provide accurate company and VAT information where requested. No subscription is created by purchasing the standard one-time Nenolink AI Marker licence.

5. Payment

Payment is processed using Stripe. Available payment methods are displayed during checkout and may vary according to country, currency and Stripe availability. Nenolink does not receive or store the customer's complete payment-card details. The purchase is completed when payment has been successfully authorised and the order has been accepted.

6. Digital delivery

Nenolink AI Marker is delivered digitally. After successful payment, the customer receives access to the purchased software through the download method specified by Nenolink and/or in the order confirmation. The customer is responsible for providing a valid email address and for downloading and securely retaining the software and relevant purchase information.

I expressly consent to the immediate delivery of the digital content and acknowledge that I lose my right of withdrawal once delivery begins.

7. Right of withdrawal for consumers

Consumers normally have a 14-day right of withdrawal for distance contracts under applicable EU and Danish consumer law. Nenolink AI Marker is digital content supplied without a physical medium. Where the customer requests immediate delivery and access to the software before the expiry of the withdrawal period, the customer will be asked to:
1. expressly consent to performance beginning immediately, and
2. acknowledge that the right of withdrawal is lost when delivery/performance of the digital content begins.
Where the legal requirements for loss of the right of withdrawal are fulfilled, the customer cannot subsequently exercise the 14-day right of withdrawal merely because the customer changes their mind. Confirmation of the customer's consent and acknowledgement will be provided with the order confirmation or otherwise on a durable medium. This does not affect statutory rights relating to defective or non-conforming digital content.

8. Defects and consumer rights

Consumers retain all mandatory rights under applicable consumer law. If the software is defective, does not conform to the contract or does not function as the customer was reasonably entitled to expect under applicable law, the customer may have statutory rights to remedies such as bringing the software into conformity, price reduction or termination of the contract, depending on the circumstances. Nothing in these Purchase Terms or the EULA limits rights that cannot legally be limited..

9. Updates

Updates released by Nenolink within the 1.x product line are included in a licence for version 1.x. Nenolink does not undertake to release any particular feature, feature update or commercial update schedule. Future major versions, such as version 2.x, may require a new purchase or paid upgrade. This provision does not limit any mandatory obligation under applicable consumer law to provide updates, including security or corrective updates, where such an obligation applies. Danish law expressly provides for necessary updates to digital content for the period required by the applicable rules.

10. System requirements and compatibility

Before purchasing, the customer should check the system requirements and supported functionality stated on the product page. Nenolink AI Marker 1.x is intended for supported 64-bit Windows systems as specified on the current product page and documentation. Compatibility with every computer configuration, third-party application, codec or future operating-system version cannot be guaranteed. Mandatory consumer rights remain unaffected.

11. Refunds

Refund requests are assessed in accordance with applicable law and these Purchase Terms. The loss of the statutory withdrawal right following properly consented immediate delivery does not remove statutory rights where the software is defective or otherwise does not conform to the contract. Nenolink may also issue a discretionary refund where appropriate. A discretionary refund in one case does not establish a general right to refunds in other cases.

12. Support

Questions concerning purchases, downloads, licences or technical problems may be submitted to: This email address is being protected from spambots. You need JavaScript enabled to view it.. Nenolink will make reasonable efforts to assist with supported versions of the software but does not promise a specific response time unless separately agreed.

13. User responsibility

The customer is responsible for selecting appropriate AI labels, checking processed output and ensuring that the software and resulting content are used lawfully and appropriately. Nenolink AI Marker does not provide legal advice or guarantee compliance with AI legislation or other regulatory requirements.

14. Third-party software

Nenolink AI Marker includes or uses third-party software components. Such components remain subject to their respective licences and copyright terms. Applicable third-party licences do not remove the customer's mandatory rights against Nenolink as seller where such rights apply. Further information is available on Nenolink's Third-party Software and Open Source page and in the licence information distributed with the software.

15. Personal data

Personal data relating to orders, payments, delivery and customer service is processed in accordance with Nenolink's Privacy Policy. Payment processing is provided by Stripe. Further information about relevant processing is provided in the Privacy Policy.

16. Complaints and applicable law

Customers should first contact Nenolink at [EMAIL] if they experience a problem with their purchase or the software. These Purchase Terms are governed by Danish law. For consumers, this choice of law does not deprive them of mandatory consumer protection afforded by the law otherwise applicable to them. Information about applicable consumer complaint mechanisms will be provided in accordance with legal requirements.